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Management Coaching and Consulting

Careers in Management Coaching and Consulting

Customer service is a great profession to work in today. Customer Service is one of the most rapidly growing career fields today, with multiple opportunities across commercial and public sectors organizations worldwide. If you're already working in a customer service role and want to accelerate your career, or you are deciding whether a customer service career is right for you, read on to learn about the skills and credentials to acquire to advance to get started on the customer service management career pathway.

Management Coaching and Consulting Credentials

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management coaching
Certificate in Coaching and Mentoring
Comprising 4 courses, the Global Professional Certificate in Coaching and Mentoring will provide managers, consultants and H-R professionals with the knowledge, skills and tools to develop and deliver effective coaching and mentoring programs within the organization.
£74.95 every month for 3 installments
business planning
Certificate in Business Planning and Development
This Certificate in Business Development program will enable small and new business owners and manager to assess your business markets, and identify, evaluate and develop business opportunities. Learn how to develop a business plan and marketing plan, and organize the human and physical resources required to successfully launch your new business venture.
£59.95 every month for 4 installments
Strategic planning
Certificate in Strategic Planning
The Global Certificate in Strategic Planning is designed for senior managers and consulting professionals tasked with developing and managing the roll-out and implementing of strategic plans within the organization Importantly, you will gain the knowledge and skills to establish the basis on which to create a planning and strategic management program which will enable the organization to successfully execute the strategic agenda.
£74.95 every month for 3 installments

Management Coaching and Consulting Courses

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Leadership skills
Develop your Leadership Skills and Capabilities
This course will enable you to acquire a comprehensive insight into your current leadership capabilities and performance, and to identify the skills and knowledge they need to development to become a truly professional leader.
workplace coaching
Workplace Coaching
The course helps team leaders and managers develop the skills and knowledge to plan for and implement coaching sessions with their employees, and with teams. Learn about the best coaching models to sue, and the skills of on-to-one coaching and helping employees develop their skills and capabilities.
Coaching Skills
Developing your Coaching Skills
This course provides learners with the essential toolkit of coaching skills, and you will learn how to apply a comprehensive range of tools to plan, and deliver coaching to a your team, and to individuals across different roles and management levels. In addition, you will also learn how to evaluate outcomes of coaching, and how to evaluate your own effectiveness as a coach.
Executive coaching
Executive Coaching
Designed for experienced business coaches, senior managers and H-R professionals, this highly popular course will help you develop your skills in designing, planning and carrying out a structured executive coaching program, and will help you elevate your profile and reputation with key corporate clients. You will also gain access to an invaluable library of downloadable resources to help you apply the techniques introduced in the course.
leadership styles
Developing your Leadership Styles
The course is designed for experienced managers seeking to understand the leadership styles used in their own organization, and to develop their range of leadership styles, and apply these to differing work contexts and demands.
Executive Leadership in practice
Executive Leadership in Practice
This post-graduate level course is designed for experienced senior managers seeking to acquire a comprehensive insight into their own leadership capabilities and performance, and to develop the skills to extend strategic leadership across the organization.
Executive Leadership Theory
Executive Leadership Theory
In this course, you will gain a comprehensive insight into leadership theories, and their application in differing business and public sector organizations. In addition, you will find many practical tools and techniques to help assess your leadership approach, knowledge and the practices applied in your own organization, to identify and evaluate opportunities for transformation.
manage governance
Lead and Manage Governance in the Organization
This course provides a comprehensive introduction to the principles and practices of effective governance, and provides practical techniques to apply to understand the roles, responsibilities and undertakings of governing bodies in organizations. You will learn how to shape and influence governance structures and practices and board needs and expectations.
transformational leadership
Transformational Leadership
In this course, you will learn about the core principles of transformational leadership, and the tactics and strategies to employ to deploy the theory in your own organization. You will also be able to assess your own capabilities in transformational leadership, and to develop a plan for becoming truly transformational leader.
high performance organization
Managing Business Performance
This course will provide you with a comprehensive insight into business performance measurement and the principles of performance management. You will learn how to apply score-carding principles to the design of performance management frameworks, and how to employ best practices technologies in the compilation, analysis and reporting of performance information within the senior management team and across the organization.
Financial analysis
Financial Analysis and Decision Making
Designed for managers in non-financial roles, this course will equip you with the knowledge to interpret financial statements easily, and to participate with confidence in management meetings and dialogue on the financial planning and performance of the organization.
strategic plan
Developing a Strategic Plan
This course is the second of 3 courses in the Global Strategic Planning Program and will provide you and your team with the structure, guidance and resources to develop a strategic plan which is coherent, flexible and adaptive to current and future challenges and directions.
developing business strategy
Developing Business Strategy
This course is designed for senior managers and those tasked with facilitating the process of strategic planning in the organization. You will learn about contemporary strategic theory and how to establish the groundwork for development of an organization-wide strategic planning program. You will also learn how develop the develop Vision, Mission, Values, Goals, Objectives and Action Plans for your organization.
Implementing Business Strategy
Implementing Business Strategy
This course is designed for senior managers and those tasked with MAKING STRATEGY HAPPEN. This course will provide you with the tools and techniques to enable you to execute your strategy, and make strategy a dynamic and meaningful activity and resource for managers and employees across your organization.
organizational environment
Understanding the Organizational Environment
This course forms part of the Global Marketing Planning Program and is applies the PESTEL ANALYSIS mode to evaluating your business operating environment. Using the practices and tools provided in this course, you will be able to compile a detailed understanding of your operating environment to inform  the development of your business and marketing strategies.
High-Performance Organization
Develop a High-Performance Organization
High-Performing organizations achieve higher levels of revenue generation, profitability, higher returns for investors, and display higher levels of employee retention, motivation and productivity. In this courses, you will learn about the elements of leadership and management (the levers) which can be applied to build a high performing organization. Learn how to develop and plan for significant organizational interventions which will enhance business performance and help advance your leadership career.
organization culture
Understanding Organization Culture
This course provides managers with an in-depth insight into the key factors which shape and determine organization culture. The knowledge you will gain will enable you to develop, and deploy tactics and practices which will influence the motivation, behaviors and engagement of your people.
Managing change
Managing Change in the Workplace
The course is designed for managers planning to undertake a change a change initiative within the organization, or those leading a team that is experiencing change and want to understand how the team can maximize its contribution during the change process.
Organizational Behavior
People and Organizational Behavior
In this post graduate level course, you will learn how to identify the prevailing culture of your organization, and where to seek opportunities for transformation. You will also learn about best practices in motivation and engagement, and leadership strategies to optimize organizational capabilities and performance.
leading innovation
Leading Innovation in the Organization
This very comprehensive course will help you develop your knowledge and skills in entrepreneurship and management of innovation, and apply this knowledge to the development and realization of new business ventures.


A Global Management Academy Professional Credential is awarded for completion of a series of courses within a specific business or management skill set.

On completion of a set number of courses, candidates will qualify for the Professional Management Credentials.

A Management Credential from Global Management Academy is awarded for completion of a series of courses across a range of Management Competencies (based on the G-IAM) internationally recognized competency framework.

Candidates first enrol in their chosen level of management, and on completion of a set number of courses qualify for Management Credentials.

A Global Management Academy Digital credential is the acknowledgement that you have invested time in developing your skills. Global Digital credentials comprise digital badges and certificates, and the technology to promote your achievements, and showcase your knowledge and skills across social media platforms, and with your employer and recruitment platforms. Global credentials are verifiable using secure blockchain technologies.

On completion of all Global courses, you will be able to download and print a completion certificate.  The Certificate will also detail your acquired CPD hours from the course of study.

On completion of your Management Credential Program, you will recieve Digital Certification and a Digital Badge from Global Management Academy on the Accredible.net Blockchain verified digitial certification platform. You will be able to share you achievements on mutiple social media and career sites.

Learners are free to complete their learning at their own pace. On average, learners take 2 to 3 months to complete a Certificate Program, up to 5 months to complete a Diploma and up to 8 months to complete an Advanced Diploma.

Assessment in GMA Professional Credential programs takes the form of Online-quizzes (normally 3 in each course). Each quiz has a pass mark of 70% and you can take the quizzes as many times as you wish.

All Global Management Academy courses and programs are delivered through Online Learning through the Global E-Learning Portal. Each course comprises:

  • Online Lectures and interactive learning
  • Online Videos
  • Online Quizzes
  • Downloadable Learning Manuals (80 pages +)
  • Additional downloadable workbooks, articles, and case studies.

Each course in the Global Academy carries a number of credits, which demonstrate the amount of study time you have put into your learning. 1 credit is equal to 10 hours of learning. Therefore, if a course has 2 credits, it will take approximately 20 hours of study to complete.

In addition to the online learning, you will have access to downloadable learning manuals and associated case studies, workbooks and management resources for each course.

You will receive continuous email and phone support from your tutor throughout your program.

If you are not satisfied with your Academy within the first 14 days of purchase, we will refund your money (no questions asked).