Organizations are complex entities in which leadership, structures, systems (internal and external) , culture and people are variables which senior managers need to manage effectively to ensure the organization achieves its objectives and business performance targets.
The study of people and organizational behavior helps managers develop an understanding of the systems and practices that can motivate employees, increase their performance, and help organizations establish a strong and trusting relationship with their employees.
Organizational culture includes an organization’s expectations, experiences, philosophy, and values that hold it together. Culture also affects the organization’s productivity and performance, and provides guidelines on customer care and service, product quality and safety, attendance and punctuality, and concern for the environment.
High performance cultures are keenly sought after by many organizations. Senior Leadership can play a vital role in building a culture within the organization which embraces change and innovation, delivers on shareholder | stakeholders expectations, and contributes to the well-being and prosperity of the community in which it operates.
Such leadership can shape the organizational culture through systems, processes and practices which enhance motivation, enable effective team working, enhance commitment to core values and improve productivity.
In this course, you will learn how to identify the prevailing culture of your organization, and where to seek opportunities for transformation. You will also learn about best practices in motivation and engagement, and leadership strategies to optimize organizational capabilities and performance.
- Suitable For: Senior (Executive) Managers and H-R Professionals
- Course Duration: 20 Hours
- Access: You will have access to this course for 90 days
- Certification: Download your Certificate on completion
- Additional Resources: Download comprehensive Learners manual, additional articles and worksheets
This course comprises the following lessons:
Lesson 1 – Getting Started.zip
Video – Organizational Behavior in 99 seconds
SECTION 1: UNDERSTANDING ORGANIZATIONAL BEHAVIOR
Lesson 2 – Understanding Organizations
Video – Mintzberg on Organization Configuration
Lesson 3 – What is Organization Behavior
Video – Google on Organizational Behavior
Lesson 4 – Why Study OB
People and Organizational Behaviour – Quiz 1
SECTION 2: UNDERSTANDING YOUR ORGANIZATION
Lesson 5 – Knowing your Stakeholders
Video – How to Build a Stakeholder Map
Lesson 6 – Organization Structure
Video – Centralization versus Decentralization
Lesson 7 – Organization Departments and Functions
People and Organizational Behavior – Quiz 2
SECTION 3: UNDERSTANDING LEADERSHIP AND MANAGEMENT
Lesson 8 – Understanding Management
Video – French and Raven’s Bases of Power
Lesson 9 – The Functions of Management
Video – 4 Functions of Management
Lesson 10 – Management Roles
People and Organizational Behavior – Quiz 3
Lesson 11 – Leadership and Power
Video – Leadership Power Bases
Lesson 12 – Leadership and Influence
Video – Influencing Tactics
SECTION 4: IMPROVING MOTIVATION AND ENGAGEMENT
Lesson 13 – Understanding Motivation
Lesson 14 – Employee Engagement
Video – The X Model of Employee Engagement
Lesson 15 – Assessing Engagement
Lesson 16 – Engagement Action Planning
People and Organizational Behavior – Quiz 4
Lesson 17 – Wrapping-up
Understanding Organizational Behavior – Course Evaluation
CERTIFICATION: DOWNLOAD YOUR CPD CERTIFICATE ON COMPLETION