OPERATIONS MANAGEMENT COURSES IN BELFAST
Learn, Earn Credentials and Take you Career to the Next Level
- [email protected]
- The Innovation Factory, 385 Springfield Rd, Belfast BT12 7DG
Operations Management Matters
Operations management lies at the core of every high-performing business. It’s the discipline that ensures resources—people, materials, systems—are transformed efficiently into high-quality products and services. Industry leaders like Toyota, Amazon, and Apple have set global benchmarks for operational excellence by mastering logistics, automation, customer service, and lean processes. Whether you work in manufacturing, retail, healthcare, logistics, or financial services, effective operations are key to maximizing productivity, controlling costs, and delivering customer satisfaction in an increasingly competitive and fast-moving world.
What You’ll Learn: The Scope of Operations Management
Our training courses cover the full spectrum of operations management disciplines. You’ll develop skills in:
- Quality Management Systems (as used by GE and Boeing)
- Customer Service Excellence (inspired by Zappos and Ritz-Carlton)
- Lean, Six Sigma, and Kaizen continuous improvement methods
- Project, Process, and Risk Management
- Supply Chain and Inventory Control
- Service Operations and Compliance
These are the practical tools and techniques that businesses in all sectors rely on to streamline operations and stay competitive.
Professional Credentials That Advance Your Career
A credential in operations management from Global Management Academy is more than just a credential—it’s a signal to employers that you’re ready to lead. Our Certificates and Diplomas are globally respected and help you:
- Boost your leadership profile in industries like manufacturing, healthcare, logistics, IT, and finance
- Demonstrate your mastery of frameworks such as ISO 9001, Lean Six Sigma, and PMI-based project management.
- Prepare for operational roles with real business impact
Whether you’re formalizing years of experience or building new expertise, our programs support your professional journey.
Your Career Path in Operations
Operations management offers dynamic career progression. You might begin as a:
Process Analyst
Quality Coordinator
Production Supervisor
With experience and the right training, you can advance to:
- Operations Manager
Continuous Improvement Lead - Project or Program Manager
- Director of Business Transformation
- Chief Operating Officer (COO)
Organizations like FedEx, Unilever, and Intel are known for promoting operations professionals who deliver strategic results. Our courses help you reach those next-level opportunities.
Stay Ahead: Agile, AI, and the Future of Operations
Today’s operations managers must also be innovators. Our programs explore:
- Agile methodologies for responsive, customer-centric delivery
- Artificial Intelligence and automation in real-time operations and forecasting
- Data analytics for smarter decision-making and process optimization
Companies like Tesla, IBM, and Siemens are leading the way in AI-driven operations. We’ll help you develop the knowledge and skills to thrive in this new landscape of intelligent, agile, and digital operations.
Start Your Journey with Global Management Academy’s Operations Management Courses in Belfast
Verify your Skills and Expertise with Global Professional Credentials!
View this selection of Professional Credentials and courses popular with professionals in Belfast. Remember to get ‘Unlock your 20% Discount on Professional Certificates’
Popular Operations Management Courses in Belfast
Course | View Course | Level | Price | Action |
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Foundations in LEAN 6 SIGMA
In this course you will learn about the principles underpinning Lean and 6 Sigma and how to carry out an assessment of the potential for a Lean improvement program in your organization. You will learn how to use several Lean tools and techniques to evaluate the potential for performance improvement, and to make the business case for investment in a Lean initiative. |
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Certificate in Operations Management
This program is designed to enable new and experienced middle managers, to develop the skills and knowledge to manage the operations of a business unit. You will learn how to develop operational plans, develop and control operations budgets, plan for and manage the physical resources (materials, facilities and equipment), and develop and manage workforce plans |
$260
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Managing Physical Resources
This course is designed for managers responsible for the planning for, purchasing and management of physical resources to support the efficient functioning of a service or manufacturing operations. This course will equip you with the knowledge to make informed decisions on purchasing and resources management in the organization. |
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Managing Risk in the Organization
In this course, managers, and other professionals tasked with managing risk, will learn the practical skills necessary to perform regular risk assessments, treat and control risks, and introduce best practice risk management into their organization. |
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Certificate in Quality Management
This program provides experienced supervisors and middle managers with the knowledge to introduce a range of quality initiatives and programs in the organization. Learn the principles of ISO 9001 and international quality standards. Learn the principles of quality improvement, including Kaizen, lean 6 Sigma and TQM, and, learn how to manage the human resources, and logistics to successfully implement an improvement program. |
$260
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Business Improvement Techniques
This course will also provide you with the skills and frameworks to plan for and successfully lead a small scale business improvement initiative, and help you to build a continuous improvement culture in your organization. |
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Managing for Efficiency and Effectiveness
This comprehensive online management course is designed to help experienced supervisors and new middle managers improve the efficiency and effectiveness of their team or business unit. Learn how to set performance standards, measure performance and progress and achieve enhanced control and accountability. |
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Certificate in Customer Service Management
Learn how to successfully manage a service team, develop cohesive workplace and customer relationships, develop excellent communication skills, and improve your personal effectiveness as a manager. |
$325
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Diploma in Operations Management
The PROFESSIONAL DIPLOMA IN OPERATIONS MANAGEMENT comprises 8 courses, and is designed to enable experienced operations professionals and team leaders entering a middle management role (superintendent, operations manager, production manager etc..) to rapidly develop the knowledge and skills to lead quality management activities within a business unit or department.
On successful completion of the courses in the program and the 2 exams, candidates will be awarded the CERTIFIED OPERATIONS MANAGER professional credentials. |
$530
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Managing Service Quality
The focus of this course is on service quality, and helps managers develop the tools and techniques to evaluate service quality, and set standards and processes in place to both maintain and continually improve the quality of service provided to customers. |
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Managing Quality Improvement
This comprehensive course will provide you an insight into all the key concepts used by specialists in Continuous improvement, and enable you to successfully lead business improvement initiatives, and help build a continuous improvement culture in your organization. |
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Foundations in Quality Management
Designed for supervisors and managers new to quality management, or planning the improvement of a quality management system, this course provides a comprehensive introduction to quality management systems, and the contributions the methodologies can make to organizational effectiveness and performance |
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Certificate in Agile Project Management
The Global Certificate in Agile Project Management is an intensive suite of 4 courses, designed to enable experienced middle managers and operations professionals to develop the knowledge and skills with which to plan, lead and manage projects in the organization, using best practice agile management principles. |
$280
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Certificate in LEAN 6 Sigma
This program provides experienced managers with the knowledge to make the business case for, plan for and successfully implement a Lean Six Sigma Improvement program. Learn the principles of quality improvement, including Kaizen, lean 6 Sigma and TQM. Learn how to manage the human resources, and logistics to successfully implement a Lean Improvement program. |
$210
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Planning LEAN Improvement
This comprehensive course will provide you an insight into all the key concepts used by specialists in Business improvement, and enable you to successfully lead a Lean business improvement initiative, and help build a continuous improvement culture in your organization. |
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Develop and Manage Operations Budgets
Develop and Manage Operations Budgets is a practical training course designed for supervisors and line managers who need to build, analyze, and oversee operational budgets with confidence. Whether you're new to budgeting or looking to refine your skills, this course will equip you with the tools to create accurate forecasts, manage financial risks, and align budgets with strategic goals—empowering you to make informed decisions that drive efficiency and profitability. |
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Develop and Manage Operations Plans
The course provides the guidance and tools with which managers can develop and implement operational plans to ensure that the objectives and strategies outlined in the strategic and/or business plan are met by work teams. |
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Business Process Improvement
This course provides an introduction to the tools used for business process improvement, such as process mapping, statistical process control, and how to use these tools to improve the three most critical aspects of your business process: time, quality, and cost. |
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Solving Problems at Work
Designed for anyone responsible for resolving issues quickly, this Course in the Problem Solving Program will provide an overview of the entire creative problem solving process, as well as introducing key problem solving tools that you can use every day. |
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Supply Chain Management
This course will provide you with an in-depth insight into the theory, problems, solutions, and best practices of supply chain management, the practical skills and knowledge so that you learn how to manage suppliers and the supply sources, manage logistics and improve the systems and practices used in managing the supply chain. |
$119
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FAQ
Got a Question? We're here to help!
A Management Credential from Global Management Academy is awarded for completion of a series of courses across a range of Management Competencies (based on the G-IAM) internationally recognized competency framework.
Candidates first enrol in their chosen level of management, and on completion of a set number of courses qualify for Management Credentials.
A Global Management Academy Professional Credential is awarded for completion of a series of courses within a specific business or management skill set.
On completion of a set number of courses, candidates will qualify for the Professional Management Credentials.
A Global Management Academy Digital credential is the acknowledgement that you have invested time in developing your skills. Global Digital credentials comprise digital badges and certificates, and the technology to promote your achievements, and showcase your knowledge and skills across social media platforms, and with your employer and recruitment platforms.
Global credentials are verifiable using secure blockchain technologies.
On completion of all Global courses, you will be able to download and print a completion certificate. The Certificate will also detail your acquired CPD hours from the course of study.
On completion of your Management Credential Program, you will recieve Digital Certification and a Digital Badge from Global Management Academy on the Accredible.net Blockchain verified digital certification platform. You will be able to share you achievements on multiple social media and career sites.
Learners are free to complete their learning at their own pace. On average, learners take 2 to 3 months to complete a Certificate Program, up to 5 months to complete a Diploma and up to 8 months to complete an Advanced Diploma.
Assessment in GMA Credential programs takes the form of Online-quizzes (normally 3 in each course). Each quiz has a pass mark of 70% and you can take the quizzes as many times as you wish.
All Global Management Academy courses and programs are delivered through Online Learning through the Global E-Learning Portal. Each course comprises:
- Online Lectures and interactive learning
- Online Videos
- Online Quizzes
- Downloadable Learning Manuals (80 pages +)
- Additional downloadable workbooks, articles, and case studies.
Each course in the Global Academy carries a number of credits, which demonstrate the amount of study time you have put into your learning. 1 credit is equal to 10 hours of learning. Therefore, if a course has 2 credits, it will take approximately 20 hours of study to complete.
In addition to the online learning, you will have access to downloadable learning manuals and associated case studies, workbooks and management resources for each course.
You will receive continuous email and phone support from your tutor throughout your program.
YES! Your membership package includes lifetime access to any Digital Credentials you achieve, even if you have ended your Academy subscription.
If you are not satisfied with your Academy within the first 7 days of purchase, we will refund your money (no questions asked).
Contact Us
Got a question – we would love to hear from you…..
Phone: U.K. +44 (0) 77800 65110
Phone: USA: +1 (720) 666-6067
Phone: AUS: +61 (0) 406 314 781
Email: [email protected]