Careers in Small Business Management
Customer service is a great profession to work in today. Customer Service is one of the most rapidly growing career fields today, with multiple opportunities across commercial and public sectors organizations worldwide. If you're already working in a customer service role and want to accelerate your career, or you are deciding whether a customer service career is right for you, read on to learn about the skills and credentials to acquire to advance to get started on the customer service management career pathway.
Managing the Business
also consider these Professional Credentials
Certificate in Business Planning and Development£59.95 every month for 4 installments Sign up Now
Certificate in Leading Effective Teams£49.95 every month for 4 installments Sign up Now
Certificate in Customer Relations Management£59.95 every month for 4 installments Sign up Now
Certificate in Customer Service Management£49.95 every month for 4 installments Sign up Now
A Global Management Academy Professional Credential is awarded for completion of a series of courses within a specific business or management skill set.
On completion of a set number of courses, candidates will qualify for the Professional Management Credentials.
A Management Credential from Global Management Academy is awarded for completion of a series of courses across a range of Management Competencies (based on the G-IAM) internationally recognized competency framework.
Candidates first enrol in their chosen level of management, and on completion of a set number of courses qualify for Management Credentials.
On completion of all Global courses, you will be able to download and print a completion certificate. The Certificate will also detail your acquired CPD hours from the course of study.
On completion of your Management Credential Program, you will recieve Digital Certification and a Digital Badge from Global Management Academy on the Accredible.net Blockchain verified digitial certification platform. You will be able to share you achievements on mutiple social media and career sites.
Learners are free to complete their learning at their own pace. On average, learners take 2 to 3 months to complete a Certificate Program, up to 5 months to complete a Diploma and up to 8 months to complete an Advanced Diploma.
Assessment in GMA Professional Credential programs takes the form of Online-quizzes (normally 3 in each course). Each quiz has a pass mark of 70% and you can take the quizzes as many times as you wish.
All Global Management Academy courses and programs are delivered through Online Learning through the Global E-Learning Portal. Each course comprises:
- Online Lectures and interactive learning
- Online Videos
- Online Quizzes
- Downloadable Learning Manuals (80 pages +)
- Additional downloadable workbooks, articles, and case studies.
Each course in the Global Academy carries a number of credits, which demonstrate the amount of study time you have put into your learning. 1 credit is equal to 10 hours of learning. Therefore, if a course has 2 credits, it will take approximately 20 hours of study to complete.
In addition to the online learning, you will have access to downloadable learning manuals and associated case studies, workbooks and management resources for each course.
You will receive continuous email and phone support from your tutor throughout your program.
If you are not satisfied with your Academy within the first 14 days of purchase, we will refund your money (no questions asked).