Certificate in Managing Business Improvement

$280

This program provides experienced managers with the knowledge to make the business case for, plan for and successfully implement a Lean Six Sigma Improvement program. Learn the principles of quality improvement, including Kaizen, lean 6 Sigma and TQM. Learn how to manage the human resources, and logistics to successfully implement a Lean Improvement program.

Description

This program provides experienced managers with the knowledge to make the business case for, plan for and successfully implement a Lean Six Sigma Improvement program. Learn the principles of quality improvement, including Kaizen, lean 6 Sigma and TQM. Learn how to manage the human resources, and logistics to successfully implement a Lean Improvement program.

  • Level: Middle Managers and Operations Professionals
  • Courses: 4 (see course details below)
  • Learning: On Demand 24/7
  • CPD Hours: 80 Hours (each course takes approx. 20 hours to complete)
  • Duration: 3 Months
  • Certification: GMA Professional Credentials

Key Benefits

On completing the Professional Certificate in Managing Business Improvement, you will have acquired the skills and knowledge to enter a quality management role and lead quality improvement teams within your organization. You will learn how to make the business case for, plan for and successfully implement a Lean Six Sigma Improvement program. You will learn the principles of quality improvement, including Kaizen, and lean 6 Sigma, and a range of other quality improvement techniques and processes. Finally, you will learn how to manage the human resources, and logistics to successfully implement a Lean Improvement program.

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Program Content

This program comprises the following courses:

COURSE 1: MANAGING QUALITY IMPROVEMENT

This comprehensive course will provide you an insight into all the key concepts used by specialists in Continuous improvement, and enable you to successfully lead business improvement initiatives, and help build a continuous improvement culture in your organization.

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COURSE 2: MANAGING FOR EFFICIENCY AND EFFECTIVENESS

This comprehensive online management course is designed to help experienced managers improve the efficiency and effectiveness of their team or business unit.

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COURSE 3: FOUNDATIONS IN LEAN 6-SIGMA

In this course you will learn about the principles underpinning Lean and 6 Sigma and how to carry out an assessment of the potential for a Lean improvement program in your organization. You will learn how to use several Lean tools and techniques to evaluate the potential for performance improvement, and to make the business case for investment in a Lean initiative.

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COURSE 4: LEADING AN IMPROVEMENT TEAM

This course will help you plan for and execute quality and business improvement projects through the formation and leadership of cohesive improvement teams.

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Skills / Knowledge

On completion of this course, you will be able to:

  • Understand customer needs and expectations
  • Understand quality standards
  • Apply benchmarking with business processes
  • Analyze the costs of quality in the organization
  • Map business processes
  • Know how to improve business processes
  • Understand the principles of Kaizen
  • Develop a quality improvement plan
  • understand statistics in process improvement
  • review the quality of core business services
  • Understand principles of 6 Sigma
  • Understand the principles of LEAN
  • Understand the use of statistics in reviewing operations quality
  • Know how to conduct value stream mapping
  • Understand LEAN and 7 wastes
  • Know how to use 5S
  • Understand the principles of Just in Time
  • Develop an improvement using DMAIC
  • Understand the DMAIC framework
  • Lead an improvement team
  • Set-up a quality improvement team
  • Manage risk within a quality improvement program

Certification

Professional Credential Awards

CPD Certificates – On completion of each course in the program, you will be able to download and print a Course Completion Certificate, detailing your Continuing Professional Development Credits.

Digital Credentials – On successful completion of all your courses, you will receive an email with a link to your Digital Credentials. These will include your Digital Badge and Digital Certificate.

Social Share – You will be able to share your digital credentials on LinkedIn and other social media platforms.

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