The Certificate in Effective Supervision is the perfect learning suite for new and aspiring supervisors. Learn how to manage people and work activities effectively, develop cohesive workplace relationships, develop excellent communication skills, and improve your personal effectiveness.
- Level: Team Leaders and First-line Managers
- Courses: 5 (see course details below)
- Learning: On Demand 24/7
- CPD Hours: 80 Hours (each course takes approx. 20 hours to complete)
- Duration: 3 Months
- Certification: GMA Professional Credentials
On completing the Professional Certificate in Effective Supervision, you will have a strong foundation in the skills and knowledge to enter and succeed in your first supervisory or team leadership role. You will learn how to plan and assign work to your team, and to control the work to ensure successful outcomes. You will also learn basic leadership theory and how to lead and motivate your people to achieve results. Additionally, you will develop the interpersonal communication skills to influence and impress your peers and interact with customers and managers across the organization. You will also learn how to build and maintain effective relationships with people inside and outside the organization to further your career as a manager. Finally, you will learn to plan for and manage employee performance reviews and associated development planning.