Managing Employee Performance

$99

This course will enable you to learn techniques to plan for and manage employee performance, and the communication and other techniques required to manage successful performance interview and employee development planning meetings.

Description

For managers, one of the most challenging aspects of the work is the performance review meeting. This short face-to-face interview is so often the source of conflict, and lasting disappointment, that many managers seek to avoid it altogether. But performance Management is much more than this meeting with your people. Performance Management involves a much wider and ongoing process of helping your people achieve their potential, while contributing towards the overall success of the organization.

In this course, you will learn techniques to plan for and manage employee performance, and the communication and other techniques required to manage the employee performance interview.

You will learn to handle performance review discussions with employees with confidence, and control discussions which encounter disagreement and confrontation and counsel employees with performance problems.

COURSE DETAILS

  • Suitable For: First-Line and Middle Managers and H-R Professionals
  • Course Duration: 20 Hours
  • Access Duration: You will have access to your course for 90 days from date of purchase
  • Certification: Download your Certificate on completion
  • Additional Resources: Download Learners manual, additional articles and worksheets

COURSE CONTENTS

Lesson 1 – Getting Started

SECTION 1: UNDERSTANDING PERFORMANCE MANAGEMENT

Lesson 2 – Understanding PM

Video – Bad Review Meeting

Lesson 3 – The Role of the Manager

Video – Good review meeting

Lesson 4 – Preparing for the Review Meeting

Managing Employee Performance – Quiz 1

SECTION 2: MANAGING THE REVIEW MEETING

Lesson 5 – The Review Meeting

Video – How to Conduct a Performance Review Meeting

Lesson 6 – Providing Feedback

Video – Giving Constructive Feedback

Lesson 7 – Performance Planning 1

Video – Helping Employees Set Goals

Lesson 8 – Performance Planning 2

Lesson 9 – Development Planning

Manage Employee Performance – Quiz 2

SECTION 3: MANAGING POOR PERFORMANCE

Lesson 10 – Managing Underperformance

Video – Coaching Poor Performance

Lesson 11 – Preventing Poor Performance

Video – Best practice in disciplining employees

Lesson 12 – Wrapping-up

Manage Employee Performance – Quiz 3

CERTIFICATION: DOWNLOAD YOUR CPD CERTIFICATE ON COMPLETION

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