Description

MANAGING BULLYING AND HARASSMENT –

Workplace bullying and harassment is illegal and destructive to any organization. It is important to treat everyone in the workplace with respect and dignity. Workplace harassment must be identified, discouraged, and prevented in order to keep a hostile work environment from developing. Left unchecked, harassment can escalate into violence. Left unchecked, these issues can also lead to decreased morale, increased absenteeism, high staff turnover, and even legal action—jeopardizing both the organization’s reputation and bottom line. This course provides managers and HR professionals with the knowledge and skills to effectively identify, prevent, and address bullying and harassment, ensuring a safe and respectful workplace.

For individual managers, mastering the skills of managing bullying and harassment can lead to career advancement, as organizations increasingly seek leaders who can foster positive, inclusive environments. HR professionals will benefit by being better equipped to manage sensitive situations and protect their organization from the legal and reputational risks associated with workplace misconduct. For the organization as a whole, addressing bullying and harassment helps improve employee satisfaction, enhance team collaboration, and safeguard long-term productivity and success. This course empowers you to make a meaningful impact on both your career and your workplace.

COURSE DETAILS

• Suitable For: First-line and Middle Managers, and H-R professionals
• Course Duration: 20 Hours
• Access Duration: You will have access to your course for 90 days from date of purchase
• Certification: Download your Certificate on completion
• Additional Resources: Download Learners manual, additional articles and worksheets

COURSE CONTENTS

The course comprises the following lessons:

SECTION 1: UNDERSTANDING BULLYING AND HARASSMENT

Lesson 1 – Getting Started

Lesson 2 – Understanding Bullying and Harassment

Lesson 3 – The Legal Context

Lesson 4 – Policy and Procedures

Managing Bullying and Harassment – Quiz 1

SECTION 2: DIGNITY AND RESPECT AT WORK

Lesson 5 – Understanding Dignity at Work

Video – Workplace Discrimination Explained

Video – What is Dignity at Work?

Lesson 6 – Demonstrating Respect to Colleagues

Managing Bullying and Harassment – Quiz 2

Lesson 7 – Avoiding Bullying Harassment and Victimization

Video – Are you being bullied at work?

Lesson 8 – Coping with Disrespect Bullying or Harassment

Managing Bullying and Harassment – Quiz 3

SECTION 3: THE MANAGER’S ROLE

Lesson 9 – Dealing with Bullying

Lesson 10 – Dealing with Sexual Harassment

Managing Bullying and Harassment – Quiz 4

SECTION 4: TAKING DISCIPLINARY ACTION

Lesson 11 – The Disciplinary Meeting

Lesson 12 – Counselling and Support

Lesson 13 – Prevention and Best Practice

Lesson 14 – Wrapping-up

Managing Bullying and Harassment – Quiz 5

Managing Bullying and Harassment – Course Evaluation

CERTIFICATION: DOWNLOAD YOUR CPD CERTIFICATE ON COMPLETION