Description
For most of us, teamwork is a part of everyday life. Whether it’s at home, in the community, or at work, we are often expected to be a functional part of a high performing team. As a supervisor, you are expected to not only build your team, but also to continually motivate and develop the team to work independently to solve problems and drive improvement.
This course introduces the principles of building effective teams using the Tuckman Model (Forming, Storming, Norming, and Performing). You will learn how to apply this model, and how identify and fill the key roles required in an effective team. You will also learn to manage team meetings, and solve problems using the 6 Thinking Hats Model, and other problem solving techniques.
- Suitable For: Middle Managers and Marketing Professionals
- CPD Credits: 20 Hours
- Access: 3 months
- Certification: Download your CPD Certificate on completion
- Additional Resources: Download Learners manual, additional articles and worksheets
COURSE CONTENT
Lesson 1 – Getting Started
Video – The Power of Teamwork
SECTION 1: THE ELEMENTS OF EFFECTIVE TEAMWORK
Lesson 2 – Defining the Effective Team
Video – 8 Characteristics of Effective Teams
Lesson 3 – Understanding Team Roles
Video – Guide to Belbin’s Team Roles
Lesson 4 – Applying Team Roles
Lesson 5 – Building a Cohesive Team
Building an Effective Team – Quiz 1
SECTION 2: THE TUCKMAN TEAM BUILDING FRAMEWORK
Lesson 6 – 4 Steps in Building your Team
Video – The 4 Stages (the Lord of the Rings)
Lesson 7 – Setting Team Goals
Building an Effective Team 8 – Storming
Video – Tuckman’s Model: Fight Right!
Lesson 9 – Norming
Video – The Norming Stage
Lesson 10 – Performing
Video – The Avengers form a high Performance Team
SECTION 3: TEAM COMMUNICATION AND ALIGNMENT
Lesson 11 – Effective Team Communication
Video – How to Run Team Meetings
Lesson 12 – Wrapping-up
Building an Effective Team – Quiz 2
Building an Effective Team – Course Evaluation
CERTIFICATION: DOWNLOAD YOUR CPD CERTIFICATE ON COMPLETION