Description
This course is designed for managers tasked with setting up teams to plan for and execute quality and business improvement projects. The course begins with an assessment of the qualities of effective team leadership, and the techniques to use to set up an effective team. We then look at the planning process for an improvement program, and then at the process of preparing the work plan, and identifying the resources to execute your plan.
We follow with this with a consideration of leadership techniques to apply in delegating work to the members of the team. We also look in some detail at the communication skills required to ensure team members know their roles and responsibilities and remain focused on the work plan. Finally, we help you assess your overall effectiveness in leading the team, and in identifying areas for improvement.
COURSE DETAILS
- Suitable For: First-line and Middle Managers
- Course Duration: 20 Hours
- Access Duration: You will have access to your course for 90 days from date of purchase
- Certification: Download your Certificate on completion
- Additional Resources: Download Learners manual, additional articles and worksheets
COURSE CONTENTS
This course comprises the following lessons:
Lesson 1 – Getting Started
SECTION 1: SETTING-UP AN EFFECTIVE TEAM
Lesson 2 – Defining the Effective Team
Video – How to build a Project Team
Lesson 3 – Planning Improvement
Video – Using the PDCA Cycle
Lesson 4 – Setting up the Team
Lesson 5 – Delegating Work Effectively
Video – How to Delegate Tasks like a Pro
Leading an Improvement Team – Quiz 1
SECTION 2: MANAGING FOR SUCCESS
Lesson 6 – Managing Risk
Lesson 7 – Communicating the Plan
Video – How to run great project team meetings
Leading an Improvement Team – Quiz 2
SECTION 3: TEAM DEVELOPMENT
Lesson 8 – Manage Further Improvement
Lesson 9 – Reviewing your Effectiveness
Lesson 10 – Wrapping-up
Leading an Improvement Team – Quiz 3
Leading an Improvement Team – Course Evaluation
CERTIFICATION: DOWNLOAD YOUR CPD CERTIFICATE ON COMPLETION
