Description
Foundations in Operations Management – Course Overview
In every successful organization, operations are the engine that drives performance, productivity, and profit. The Foundations in Operations Management course has been designed to give new and aspiring operations managers and supervisors the essential knowledge and tools to understand, manage, and continuously improve business operations in any industry.
Through a blend of interactive lessons, engaging videos, and practical quizzes, this course takes you step-by-step through the fundamentals of operations management — from mastering core principles and understanding processes to understanding the use of Lean, Six Sigma, and Kaizen for lasting improvement.
You’ll explore how to streamline workflows, eliminate waste, optimize resources, and build resilient supply chains that support organizational goals. Along the way, you’ll gain real-world insights into the evolving role of operations professionals and the critical decisions that keep businesses running efficiently in a fast-changing global environment.
COURSE DETAILS
- Suitable For: New and Aspiring Operations Managers / Supervisors
- Course Duration: 20 Hours
- Access duration: 90 days from date of enrolment
- Certification: Download your Certificate on completion: Foundations in Operations Management.
- Additional Resources: Download comprehensive Learners manual, Analysis toolkits, Improvement Planning templates, case studies, and additional articles and worksheets.
- This course forms a core unit in the Global Professional Certificate in Operations Management.
COURSE CONTENTS
This course comprises the following lessons:
SECTION 1: UNDERSTANDING OPERATIONS MANAGEMENT
Lesson 1 – Getting Started
Lesson 2 – Understanding Operations Management
Video – The Evolving Character of Operations Management
Lesson 3 – The Core Functions and Roles in Operations Management
Video – Operations Management Roles and Responsibilities
Operations Management – Quiz 1
SECTION 2: UNDERSTANDING PROCESSES
Lesson 3 – Understanding Processes
Video – Business Process Management
Lesson 4 – Improving Processes
Video – Visibility in Process Improvement
Lesson 5 – Business Process re-engineering
Operations Management – Quiz 2
SECTION 3: LEAN 6-SIGMA
Lesson 6 – Understanding LEAN
Video – Introduction to Lean Thinking
Lesson 7 – Lean and the 7 Wastes
Video – The 7 Wastes
Lesson 8 – Understanding 6 Sigma
Video – What is 6 Sigma?
Lesson 9 – Understanding Kaizen
Video – Kaizen
Operations Management- Quiz 3
SECTION 4: THE SUPPLY CHAIN
Lesson 10 – Understanding the Supply Chain
Video – Visualizing is a Supply Chain
Lesson 11 – Understanding Logistics
Video – Logistics Management in a Global Context
Lesson 12 – Stock and Inventory Management
Lesson 13 – Wrapping-Up
Operations Management – Quiz 4
Foundations in Operations Management – Course Evaluation
CERTIFICATION: DOWNLOAD YOUR CPD CERTIFICATE ON COMPLETION
Take the first step toward becoming an effective, confident operations leader — and lay the foundation for a successful management career.
