Description
This course is designed for supervisors and managers who manage the work of others and operate within the parameters of a broader strategic and/or business plan. The course provides the guidance and tools with which managers can develop and manage operations plans to ensure that the objectives and strategies outlined in the strategic and/or business plan are met by work teams.
You will learn about resources planning and workforce planning, production planning and workforce scheduling.
On completion of the course, participants will be able to develop complete operations plans, schedule and allocate work to their teams and monitor performance of the team against the plan.
COURSE DETAILS
- Suitable For: Middle and Senior Managers
- Course Duration: 20 Hours
- Access Duration: You will have access to your course for 90 days from date of purchase
- Certification: Download your Certificate on completion
- Additional Resources: Download Learners manual, additional articles and worksheets
COURSE CONTENTS
Lesson 1 – Getting Started
Video – Why Operational Planning?
SECTION 1: UNDERSTANDING PLANNING IN THE ORGANIZATION
Lesson 2 – Understanding Operations Management
Video – What is Operations Management?
Lesson 3 – Understanding Planning
Video – Overview of the Strategic Planning Process
Lesson 4 – Operations Planning
Video – Operations Planning
Lesson 5 – Contingency Planning
Manage Operations Plans – Quiz 1
SECTION 2: RESOURCE PLANNING AND MANAGEMENT
Lesson 6 – Resource Planning
Video – ERO and Resource Planning
Lesson 7 – Workforce Planning
Video – 5 Steps to Workforce Planning
Lesson 8 – Production Planning
Video – Optimizing Scheduling
Lesson g 9 – Workforce Scheduling
Video – Workforce Management Software
Lesson 10 – The Control Process
Video – Improving the Control Process
Lesson 11 – Wrapping-up
Manage Operations Plans – Quiz 2
Manage Operations Plans – Course Evaluation
CERTIFICATION: DOWNLOAD YOUR CPD CERTIFICATE ON COMPLETION
