Developing Emotional Intelligence

$79

This course will give you the tools you need to be emotionally intelligent in your workplace, and will help you to elevate your levels of Emotional Intelligence so that you can achieve better results at work, and improve the quality of your interpersonal relationships.

Description

Having high levels of emotional intelligence (EI) can give you a real advantage in today’s competitive working environment. Emotional intelligence is all about your ability to recognize and understand your emotions and your skill at managing and dealing with other people’s emotional states. Put simply, it is the ability to problem solve with or without emotion. An individual with high emotional intelligence can manage his or her own impulses, communicate with others effectively, manage change well, solve problems, and use humor to build rapport in tense situations. Developing emotional intelligence will help you build stronger relationships, succeed at work, and achieve your career and personal goals.

This course will give you the tools you need to be emotionally intelligent in your workplace, and will help you to elevate your levels of EI so that you can achieve better results at work.

COURSE DETAILS
  • Suitable For: Middle Managers
  • Course Duration: 20 Hours
  • Access Duration: 90 days from date of enrolment
  • Certification: Download your Certificate on completion
  • Additional Resources: Download comprehensive Learners manual, additional articles and worksheets.
COURSE CONTENT

This course comprises the following lessons:

Lesson 1 – Getting Started

Video – A Lack of Emotional Intelligence

Video – Feedback

SECTION 1: UNDERSTANDING EI THEORY

Lesson 2 – Understanding Emotional Intelligence

Video – What is Emotional Intelligence?

Lesson 3 – Models of Emotional Intelligence

Video – Daniel Goleman on Emotional Intelligence

Video – The 4 Dimensions of EI

Lesson 4 – The Trait Theory

Developing Emotional Intelligence – Quiz 1

SECTION 2: DEVELOPING YOUR EMOTIONAL INTELLIGENCE

Lesson 5 – Developing Self-Awareness

Video – Improving Self-Awareness

Lesson 6 – Self-Management

Video – Improving Self-Management

Lesson 7 – Social Awareness

Video – Improving Social Awareness

Lesson 8 – Relationship Management

Video – Improving Relationship Management

Lesson 9 – Dealing with Anger

Video – Anger Management (Funny)

SECTION 3: HELPING YOUR TEAM

Lesson 10 – Emotional Intelligence and your Team

Video – Engage your Team

Lesson 11 – Wrapping-up

Developing Emotional Intelligence – Quiz 2

Developing Emotional Intelligence – Course Evaluation

CERTIFICATION: DOWNLOAD YOUR CPD CERTIFICATE ON COMPLETION