AI and Customer Service – A Managers Guide
AI and Customer Service – A Guide for Managers AI promises smarter, faster, more personalized service; but is it really delivering? So far, the jury’s still deliberating. As a manager […]
How to Make the Business Case for Ethical Decisions
How to Make the Business Case for Ethical decisions – a Guide for Managers Across industries worldwide, leaders are realizing that the hardest decisions in business are not always financial, […]
Making Strategy Happen! – An Implementation Framework that Works
Implementing Business Strategy – Why does Implementation Fail? Many organizations are excellent at strategic formulation; setting visions, choosing competitive priorities, crafting plans. Yet time and again, they falter in bringing […]
Mastering Conflict Intelligence – The New Core Competency for Leaders
Introduction Stating the obvious, we are living in increasingly volatile and perilous times, with aged global dictators and younger aspiring dictators, and divisive social and moral disputes, in which ill-informed […]
Core Competencies for Executive Leadership
In today’s volatile, high-stakes business environment, C-suite executives are expected to deliver more than just results—they must lead with foresight, agility, and integrity. The modern executive is a strategist, change […]
Navigating Tariff Turmoil 4: Practical Strategies for U.S. Exporters
Article 4 in the Series: Navigating Tariff Turmoil As the U.S. has imposed aggressive trade tariffs on imports from countries such as China, Mexico, Canada, and the European Union, many […]
Navigating Tariff Turmoil 3: Practical Strategies for U.S. Importers
Navigating Tariff Turmoil – The U.S. Importer Perspective The recent wave of U.S. trade tariffs has placed a significant burden on domestic businesses that depend on imported goods, components, and […]
Navigating Tariff Turmoil 2: Strategic Responses for Exporters to the U.S.
In this article, we examine the types of impacts exporters face from Tariff Turmoil, explore practical responses they can adopt, and share case examples of companies that have successfully adjusted their strategies to weather the storm.
Navigating Tariff Turmoil
The Tariff Turmoil In recent months, global trade has been thrown into disarray by a series of tariff measures introduced primarily by the United States, triggering a cascade of responses […]
The Business Case for Diversity and Inclusion
Introduction – The Business Case for Diversity Diversity in the workplace is no longer just a social initiative; it is a business imperative. Organizations that actively embrace diversity and inclusion […]