Description
Experiencing change in the workplace is inevitable. Maybe it’s been a new boss with new ideas, a new job or a new project you have taken on. Or perhaps you are facing new challenges because of changes in the economic environment in which you operate. Whatever the cause, making sense of change and peoples’ reactions to it can be difficult.
This course will help you to understand how to support individuals, teams and organizations through that change process. It will also help you develop the skills to support successful change. The course is designed for managers planning to undertake a change a change initiative within the organization, or those leading a team that is experiencing change and want to understand how the team can maximize its contribution during the change process.
The course is practical and provides guidance on the laying the groundwork for change, and planning successful implementation. You will find many tools and resources to help you implement your change program along with your comprehensive learning manual.
COURSE DETAILS
- Suitable For: Senior (Executive) Managers
- Course Duration: 20 Hours
- Access: 3 months
- Certification: Download your Certificate on completion
- Additional Resources: Download comprehensive Learners manual, additional articles and worksheets
COURSE CONTENTS
This course comprises the following lessons:
Lesson 1 – Getting Started
Video – Why do we innovate?
SECTION 1: THE NEED FOR CHANGE
Lesson 2 – Understanding Change
Video – John Kotter on the Impact of Change
Lesson 3 – The Pressure to Change
Video – The Pressure to Innovate
Lesson 4 – Understanding Change Management
Managing Change – Quiz 1
SECTION 2: THE FOUNDATIONS FOR EFFECTIVE CHANGE
Lesson 5 – The Costs of Failure
Video – The Risks with Change
Lesson 6 – Preparing for Change
Video – John Kotter – Our Iceberg is Melting
Lesson 7 – Identifying Opportunities for Change
Video – How to Perform a SWOT Analysis
Lesson 8 – Opportunity Analysis
Lesson 9 – Defining the Change Requirements
Lesson 10 – Kotter’s 8 Steps to Success
Lesson 11 – The Change Plan
Video – Create a Change Management Plan
Managing Change – Quiz 2
SECTION 3: MANAGING THE CHANGE PROGRAM
Lesson 12 – Mobilizing the Change Team
Video – Mobilizing a Project Team
Lesson 13 – Communicating the Change Program
Video – How to Communicate Change
Lesson 14 – Monitoring Progress
Video – Kotter’s 8 Step Change Model
Lesson 15 – Overcoming Resistance
Video – 7 Strategies to Overcome resistance to Change
Lesson 16 – Making it Stick
Video – Making Change Stick
Lesson 17 – Wrapping-up
Managing Change – Quiz 3
CERTIFICATION: DOWNLOAD YOUR CPD CERTIFICATE ON COMPLETION
