Description
The certificate in Coaching and Mentoring is a focused, high-value online credential crafted for middle, HR professionals, consultants, and internal trainers who aim to design, deliver, and manage leadership development through structured coaching and mentoring. Spanning 60 hours across three targeted courses, this certificate provides both foundational theory and applied tools, enabling participants to confidently engage in one-to-one coaching, team development, and mentoring initiatives.
Delivered fully online and accessible 24/7, the certificate in Coaching and Mentoring offers the flexibility to fit into busy professional schedules while delivering structured, impactful learning. Whether you’re looking to embed a coaching culture in your team or support talent development with effective mentoring, this program supports your goals with evidence-based models and practical implementation strategies.
Who Should Enrol in the Certificate in Coaching and Mentoring?
This program is ideal for professionals who wish to develop or formalize coaching and mentoring practices in their workplace:
- Middle & Senior Managers tasked with developing team performance or talent.
- HR Professionals creating structured coaching programs or mentoring initiatives.
- Learning & Development Specialists integrating coaching into capability-building strategies.
- Consultants and External Coaches looking for recognized frameworks to enhance effectiveness.
- Emerging Leaders seeking to lead through influence and elevate leadership potential in others.
Program Details
- Level:Â Middle and Senior Managers and H-R Professionals
- Courses: 3Â (see course details below)
- Learning:Â On Demand 24/7
- CPD Hours: 60 Hours (each course takes approx. 20 hours to complete)
- Duration:Â 3 Months
- Certification:Â GMA Professional Credentials
Key Benefits
On completing the Professional Certificate in Coaching and Mentoring, you will acquire an in depth knowledge of the theory and practices of business and management coaching and have the confidence to engage in coaching programs with your staff and clients. You will understand the core theories and models of coaching and the strategic fit of coaching within the organization. You will learn the skills to develop and refine to succeed in coaching and have access to a toolkit of resources to help you plan for and successfully execute a coaching program. You will also learn how to develop coaching contracts, manage progress and evaluate the outcomes. You will also understand the core principles of mentoring and best practices to ensure successful outcomes from the mentoring program.
Program Content
This Certificate in Coaching and Mentoring program comprises the following courses:
COURSE 1: FOUNDATIONS IN WORKPLACE COACHING
This foundational module introduces the core theories and models—such as GROW and OUTCOMES—used in effective workplace coaching. You’ll learn to plan and conduct coaching sessions with individual team members or groups, develop coaching plans, understand the strategic fit of coaching in business, and begin evaluating effectiveness using models like Kirkpatrick’s. By the end of this course, you’ll be able to initiate coaching with intention and clarity.
COURSE 2: DEVELOPING WORKPLACE COACHING SKILLS
This practical course provides learners with the essential toolkit of coaching skills, and you will learn how to apply a comprehensive range of tools to plan, and deliver coaching to a your team, and to individuals across different roles and management levels. In addition, you will also learn how to evaluate outcomes of coaching, and how to evaluate your own effectiveness as a coach.
COURSE 3: FOUNDATIONS IN WORKPLACE MENTORING
This course will provide you with the knowledge and the tools to set up a mentoring program in your organization and to act as a mentor to your own employees. This course enables you to design mentoring programs aligned with business strategy, select and guide mentors, conduct mentoring sessions, and manage relationships ethically and effectively. You also learn how to set goals, track progress, and evaluate mentoring outcomes with precision.
Skills / Knowledge
On completion of the Certificate in Coaching and Mentoring program, you will be able to:
- understand coaching theory
- know how to use the GROW Coaching model
- know how to use the OUTCOMES Coaching model
- use a range of coaching skills with clients
- know how to help clients identify performance problems
- help clients plan for performance improvement
- coach clients to improve performance
- help clients prepare individual performance plans
- overcome barriers to coaching in an organization
- evaluate the outcomes of coaching programs
- apply Kirkpatrick’s evaluation model
- understand how to set up a mentoring program
- guide mentors on how to effectively mentor employees
- help clients develop mentoring skills
- mentor employees and managers effectively
- apply a range of questioning skills
- apply a range of listening skills to coaching and mentoring engagements
- help clients set goals for coaching and mentoring
- manage confidentiality in coaching programs
- manage contractual engagements between coaches and clients
- sell your coaching services to clients
- manage commercial relationships with clients
Purposeful coaching and mentoring are powerful organizational development tools that drive engagement, performance improvement, and leadership growth. Yet, many managers assume coaching responsibilities without formal training in models, feedback methods, or coaching structures. The certificate in Coaching and Mentoring equips you with robust frameworks—such as GROW and OUTCOMES—plus evaluation tools like Kirkpatrick’s model, coaching agreements, and confidentiality protocols. This ensures coaching initiatives are strategically aligned, results-focused, and professional.
Completing the certificate in Coaching and Mentoring strengthens your credibility, builds your confidence, and significantly increases your capacity to support both individual growth and systemic leadership development.
